Frequently asked questions

What's Included: Sweep and mop all floors Vacuum furnitures Light fixtures, baseboards, door frames, window sills and moldings are dusted Bedroom (tidy up bed, shelvings and night stands are dusted) Kitchen (countertops and exterior surfaces of cabinets and appliances are wiped) Toilet (tile walls, bath tubs, toilet, shower doors and sink are cleaned and sanitized)

What's Included: Everything included in a regular cleaning Light switches and door handles are cleaned and sanitized Light fixtures, baseboards, door frames, window sills and moldings are hand washed Detailed dusting Kitchen and Bathroom (back splashes and faucet fixtures are polished) Extra hour included for high detail areas Ideal for: Homes with 2 bedroom 2 bath or larger spaces

We recommend a deep clean for all first-time cleanings. It gives us more time to clean all of the places that were previously overlooked during routine cleanings. Most clients switch to the regular clean after the initial deep clean.

We will call for approval if more time is required to clean your home.

No, Unless it’s within the 48 hour window. Within this two day window if you decide to cancel, the clean will be credited to your account at no penalty for future use.

You do not! However if it’s your first time signing up for our cleaning service, initial introductions always help develop the personable relationship with your home specialist.

Our hours of operation are: Monday – Friday: 8am-9pm Saturday: 9am-6pm Sunday: 9am-5pm

Yes, we are! We’re insured for general liability damage and licensed in Manitoba

Yes! It is actually preferred after the initial visit. This way we’re not holding you up if there’s traffic and our cleaners can leave if they get their job done.

It rarely occurs, but accidents to happen. Please contact our office immediately to work with our insurance company to replace the object of value.

In the event that you are unhappy with the service for any reason, please call us immediately for further instructions. A reschedule request must be made within 2 business days of the original appointment.

Our rates are calculated by the information you provide on our booking page. We provide some of the lowest rates in the industry. However, it may be considered depending on the quality of job and duration of the cleaning service.